Role and involvement boundaries
Users see only the children, schools and records linked to their legitimate role and assignment.
Security and trust
Access only where it belongs. Evidence that cannot quietly disappear.
eSENDplan is designed for sensitive SEND information, with role-scoped access, UK-focused hosting, auditable activity and privacy controls built into the product architecture.
UK data residencyRole-scoped accessAudit trailPrivacy by design
✓Trust by
design
design
IdentityAuthenticated access
PermissionsNeed-to-know views
AuditActions are time-stamped
DataProtected and exportable
Core safeguards
Security is part of the workflow, not a separate promise.
The platform is structured so the safest way of working is also the normal way of working.
Immutable accountability
Key actions and changes are written to an audit trail, supporting quality assurance and challenge.
Sensitive information controls
Material is shared only with the roles that should see it, with safeguarding-aware routing where needed.
Data protection architecture
UK data residency, secure services and exportable records are designed into the platform foundation.
Access model
One shared record does not mean everybody sees everything.
Each role receives a purpose-built view. A teacher sees their class, a specialist sees their caseload, a parent sees their child and the authority sees the cohort it is accountable for.
- Role-based and assignment-based permissions
- Tenant isolation for organisations
- Time-stamped activity and contribution history
- Restricted safeguarding and sensitive records
- Privacy-aware AI roadmap safeguards
How access is controlled
1
Identity verifiedThe user signs in securely
2
Role confirmedThe platform applies the correct portal
3
Assignment checkedOnly relevant pupils and records appear
4
Activity recordedImportant actions become part of the evidence trail
Security lifecycle
Trust must survive every product change.
DesignMap data, roles and risk before building
→BuildUse secure patterns and controlled services
→TestRe-prove permission boundaries and workflows
→ReviewAssess privacy, accessibility and safeguarding
→ImproveStrengthen controls as the platform develops
AI roadmap safeguards
Assistive intelligence without surrendering professional control.
Planned AI Insights are designed with UK data residency, zero retention on the AI layer and redaction of personal details before external research lookup.
Suggests, never decidesA qualified professional always makes the decision.
Not treatment or diagnosisAI supports evidence review, not clinical authority.
Transparent outputsObservation, recommendation and linked evidence.
Security discussion
Contact usReview the trust model with us.
We welcome challenge from schools, local authorities, DPOs and safeguarding leaders before pilot launch.